01 ody. tranny goes out , poor dealer help

Discussion in 'General Motoring' started by Dad-x-2, Apr 7, 2004.

  1. Dad-x-2

    Dad-x-2 Guest

    Hello I have been a lurker here every since I bought my ody in march 01.
    I purchased the honda care warranty after seeiing so many post about
    tranny problems. I kept mine serviced, no hard take offs, set parking
    brake everytime I parked, did no do a bit of good. At 52k miles its
    sitting at my piss poor dealer waiting on a new tranny. Here were the
    symptoms, At 700 miles I started hereing the famous deasiling sound at
    1500 rpm or 48 mph. I lived with this anoyance unttil dealer replaced
    the ECU at 33,000. The fix lasted about 2 weeks then came back and I
    said the hell with it. Last week started hearing the nosie at ALL
    speeds, sounded like a diesiling or howling sound. I took it to dealer
    this morning (one day before our vacation) and was told at lunch it
    needed a new tranny, something about a valve body? I told the uncarring
    sevice manager that when I bought the van the sales mangager promised
    me a loaner in the event of a overnite repair(which they did the first
    few months after I bought it) and was told they did not do that anymore
    nor would honda furnish me a rental, I called the sales manager 3 times
    and left message and no return call. I then got the saleperson who I
    purchased the van from and he admitted they did tell me that, would call
    me back in10 minutes, that was 8 hours ago.I cant belive the luck Im
    having with mini-van trannys heres my last 5
    01 ody tranny at 52k
    00 sienna tranny at 900 miles
    98 ford junkstar tranny at 22k and 36 k
    95 nissan quest tranny at 19k
    91 dodge tranny at 33k and 60k

    I dont know what to buy next but it sure as h@@l wont be a mini-van of
    any kind. With my twins we have to have a largr vehicle and wife does
    not like SUV because to gas mpg. I knew when I set foot on the dealer
    lot i was in for a nitemare, I would put mine up against any dealer in
    the country as being the WORST! The closest other to me is 80 miles
    away, in Jacksoville fla or Valdosta Ga, What a way to start my
    vacation. oh BTW the dealer says the reason honda wont pay for me a
    rental is because my van is still drivable. there is no way In taking
    off on a long trip in a vehicle Im unsure of. Any of you honda techs
    thinks its ok to drive on a 1000 miles trip till my new tranny gets here
    monday? Also no lights came on either, no flashing D4 or tcc light. Im
    no even sure Itrust there diagnosis, anyway just wanted to vent


    Danny
     
    Dad-x-2, Apr 7, 2004
    #1
  2. But you have HondaCare, right?

    Call the American Honda Motor Corp. customer hotline; find the numbers
    at http://www.odyclub.com/customer.html and maybe use the one near you
    if you're having problems with the dealer taking care of a HondaCare
    situation.


    See if HondaCare offers that as part of the contract. Get your contract
    out and read it.


    Full size van?
     
    Elmo P. Shagnasty, Apr 7, 2004
    #2
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