Wow what can I say about this dealer. They are the worst dealer I've even been too. The sales team are not friendly and knows very little about the car and all they can tell you is that there is 4 wheels and a steering... That wasn't the bad part because I did my research and downloaded the car's brochure from the Acura website. My worst peeve is that they try to screw you during the purchase and after the purchase. When I went to purchase last summer my car the salesman can't even get the price right. He was showing me all these calculations about how much it would cost with tax and so worth and in the end when I ask him to explain in detail he couldn't even come up with the same amount anymore... He also printed out a price list from last years model instead of the current year's model... In the end I don't' even know how much he scammed me cause I was soo confused. My experience there was so horrible that I would never want to buy a car from them again. BTW the salesman was so incompetent that I was dealer with the manager because he keep saying that only the manager knows what the real price is and he doesn't have access on his computer... Since I purchased my car there I figured the servicing should be a different story. Boy was I wrong. They are very disorganize and don't even remember making an appointment with me... They must be the slowest working bunch I've ever seen cause they require that I leave my car for the whole day for at least 4 hours to change my tires for winter. Acura told me that each service comes with a free car wash when I purchase my car. When I came back 4 hours later I saw my winter tires on, but they were incredibly dirty(4 new tires), however I noticed that the car was clean.... I asked them why and they said that they must have put my tires on after the car was washed... Anyway there's more but I'm too lazy to type. I wished there was a site that review dealers. If I knew before hand how terrible their service were then I would've never gone there in the first place. Luckily the car runs well so I won't need to visit them more then I have to. Acura you build good cars, but your dealer is tarnishing your image. I will do my part and write the truth whenever they send me their customer survey. BTW did I mention that the dealer even persuade me to always give %100 in the survey no matter what and that instead they promise to rectify any dissatisfaction that I have!!!!! PS. I had terrible service at Honda from across the street, which is where I purchased my first car, however their service is nowhere as bad as Acura. I am quite disappointed.