All the oil ran out of my new 2007 CR-V !!

My advice is to see a product liability lawyer, aka lemon law lawyer, to see
if you have any hope of getting something here. As an amateur, my opinion
is that the letter should have said, what you want.

Earle

 

Depending on your state's laws, you may need to prove both loss of
value and impaired use. But the car still drives and you can't show
any damages right now -- from what you've said so far. No, mental
anguish doesn't count.

A few momentary flickers won't do any damage. That would mean that you
generally had pressure and everything may be okay. I don't think Honda
will fault a driver for not pulling over if there were just minimal
flickering.

On the other hand, a minute of cruising at zero pressure, or much less
at high rpm, will terminate the bearing surfaces of the connecting rods
with extreme prejudice. These are the very first internals to go.
After that, internal failures are random. You can't inspect the rod
bearings without a complete teardown. I would NEVER trust the dealer
to do such a job. They're much better at removing an engine and
replacing as a unit.

I doubt you did any damage whatsoever. I would ask for an extended
warranty agreement and leave the engine in there. Would I be happy?
Not really. I would worry more about loose connections or other damage
if the engine is pulled out, though.

As far as good customer relations, Honda really should just replace the
car. They can sell yours for a couple of thousand off and chalk it up
to goodwill. I have been surprised in the past by their willingness to
bend over, so do your talking with the Honda representative, NOT the
dealer. Ask the dealer how to make an appointment, or get on the phone
with Honda. Now.

 

<snip>

Chuck, while I sympathize with your problem and have been following this
thread with interest, I must point up something nobody has as yet: It is
poor procedure to keep changing the Subject line with each message. Some
newsreaders have fits with changing Subject lines.

The subject line should stay the same throughout the thread unless the
suject changes enough to send the thread off-topic, which this one has not.

 

<snip>

Chuck, while I sympathize with your problem and have been following this
thread with interest, I must point up something nobody has as yet: It is
poor procedure to keep changing the Subject line with each message. Some
newsreaders have fits with changing Subject lines.

The subject line should stay the same throughout the thread unless the
suject changes enough to send the thread off-topic, which this one has not.

 

OK. Sorry. I am using a graphical reader, which displays the whole thread
nicely indented as appropriate. So changing subject lines is helpful
sometimes in that case.

Chuck

 

OK. Sorry. I am using a graphical reader, which displays the whole thread
nicely indented as appropriate. So changing subject lines is helpful
sometimes in that case.

Chuck

 

The dealer (and Honda corporate) has come back with their latest offer...
No new car, no new engine, but a 7 year / 100K warranty. I am thinking
about it.... Comments?

Chuck

 

The dealer (and Honda corporate) has come back with their latest offer...
No new car, no new engine, but a 7 year / 100K warranty. I am thinking
about it.... Comments?

Chuck

 

Not surprised. Figured they would fix it rather than replace the engine or
the car. The bad part about this is if there is failure at an inopportune
time -- on a trip somewhere -- you are inconvenienced considerably.

 

Not surprised. Figured they would fix it rather than replace the engine or
the car. The bad part about this is if there is failure at an inopportune
time -- on a trip somewhere -- you are inconvenienced considerably.

 

I would try for the motor still.

 

It would be a real scandal if there were a lot of these, but this is the
first one I've heard of in the five years or so I've been here. Of course it
is most likely a failure of the seal itself, and it's a good bet Hyundai
gets their seals from the same vendor, for the same reasons Honda buys from
them.

Few dealers would want to exchange the entire car; I doubt the Hyundai
dealers are as foolish as you suggest. (You wouldn't do that, would you?)
Infancy failures are legion - that's why warranties exist, you know - and
they are usually handled on the concept of the "FRU" (field replaceable
unit). In this case the unit is the engine, because the whole car isn't
riddled with defects. A new car would mean the customer is exposed to being
the field tester for a whole new vehicle again, with the increased risk of
failures that implies.

Mike

 

It would be a real scandal if there were a lot of these, but this is the
first one I've heard of in the five years or so I've been here. Of course it
is most likely a failure of the seal itself, and it's a good bet Hyundai
gets their seals from the same vendor, for the same reasons Honda buys from
them.

Few dealers would want to exchange the entire car; I doubt the Hyundai
dealers are as foolish as you suggest. (You wouldn't do that, would you?)
Infancy failures are legion - that's why warranties exist, you know - and
they are usually handled on the concept of the "FRU" (field replaceable
unit). In this case the unit is the engine, because the whole car isn't
riddled with defects. A new car would mean the customer is exposed to being
the field tester for a whole new vehicle again, with the increased risk of
failures that implies.

Mike

 

You notice he is in line to get a new engine under the Honda warranty, too?
Hyundai isn't as stupid as you suggest; they are pretty smart people. They
won't warranty something that is damaged through owner negligence, because
it is spelled out in the warranty and that would be simply bad business.
Leading car makers, including Honda and Toyota, have consistently given
customers the benefit of the doubt and footed the bill for major failures
that may be brought on by customer negligence. But that doesn't mean they
are foolish about it.

Mike

 

You notice he is in line to get a new engine under the Honda warranty, too?
Hyundai isn't as stupid as you suggest; they are pretty smart people. They
won't warranty something that is damaged through owner negligence, because
it is spelled out in the warranty and that would be simply bad business.
Leading car makers, including Honda and Toyota, have consistently given
customers the benefit of the doubt and footed the bill for major failures
that may be brought on by customer negligence. But that doesn't mean they
are foolish about it.

Mike

 

Actully, they're extremely rare. The problem is, even a 0.01% field failure
rate is considered catastrophic due to the absolute numbers involved. Plus
the bad publicity generated therefrom.

And the worse the perceived quality, often the better the warranty, in an
attempt at putting peoples' minds at ease. Anybody remember NSU's rotaries?

 

Actully, they're extremely rare. The problem is, even a 0.01% field failure
rate is considered catastrophic due to the absolute numbers involved. Plus
the bad publicity generated therefrom.

And the worse the perceived quality, often the better the warranty, in an
attempt at putting peoples' minds at ease. Anybody remember NSU's rotaries?

 

The install new engines in the factory all the time.

 

The install new engines in the factory all the time.

 

If you are reasonably sure that it never actually ran bone dry, chances are
that it really wasn't damaged. If they are offering to extend the bumper to
bumper warranty and not just the engine internals, I would take the
warranty, it would turn it into the cheapest to maintain car you could get.

I know, a lot of "if"s. You will need to decide based on how much damage,
if any, you think was actually done to it.