Just took our 2003 Accord EX V-6 w/Nav (7 months old) in for service and wash/polish today. When it came back from the Auto Butler treatment, there was a huge dent in the driver's side rear fender. The dent was about 1" deep and 10" in diameter (irregular shape.) The dealer thought that the Auto Butler (which is a polish machine) had done it. I always felt the Auto Butler was a gimmick to add to the dealer profit, but couldn't get out of buying it with the car so I scheduled for the first application. To say that I am bummed out doesn't begin to describe how mad I am. This car was absolutely flawless, without a single nick or scratch. Now, it's ruined (by my definition.) I know you can't help me, I just wanted to get it off my chest with some Honda owners. They are going to try dentless paint repair, but I have my doubts with such a big dent. Now I am relegated to driving a rented Civic for a few days. GRRRRRRRRRR! Dick