Honda Manager Out-of-Control - Please advice

Steve, as a voter and consumer interested in optimal society functioning
blah blah blah, I'd be interested to know a bit more:

How many years have you worked as a technician? How many more years do you
think you will do so?

Do you feel you are risking your physical health? One thing I've noticed
with my amateur efforts is that if I had to, say, change timing belts half
of an 8-hour workday and do oil changes the other half, I would be a
physical wreck. Back aches from bending over the engine (even with the car
on an easily adjusted lift) and lifting things, feet aches (like a waitress
being on her feet all day), etc. These aren't even major jobs, it seems to
me. Yet here I am, an extraordinary female athlete with pretty good
endurance compared to many men (but definitely not as much upper body
strength), and I am exhausted after a, say, day long timing belt job. (Plus
of course a good technician is expected to do maybe about as many as four
timing belt a day. One day, never mind week after week, of this routine
would kill me.)

Two shifts is not exactly going to help make more sane the hours of the
average technician, since when a car arrives at 7:30 AM and is promised by 5
PM, if it's not done right at 5 PM, many a time a technician will be asked
to stay over, because the job cannot be turned over to a new technician,
right?

Do technicians tend to gravitate to becoming service managers over time
because the labor of being a technician is so physically burdensome?

 

Because they're a tire shop and don't do oil changes. Pay attention,
you're falling behind. Everything you're asking, I've already covered.

 

Well, see... I would have. I've received good customer service from
some companies, and I've appreciated that and been loyal to them - like
the aforementioned Kal Tire store, to whom I've brought my business for
a dozen years now, and sent everyone I know to them. And I have no time
or sympathy for those who deliver crappy service.