Pissed - Need Advice - Engine Misfire on '03 Honda Accord

Ah. WHOSE standard service?

You *assumed* that when they said they would do the "standard service"
that they were talking about the manufacturer's standard service. They
weren't. They were talking about their own standard service.

We have to admit, you've been spoiled. You should at least feel good
about the service you used to get...

There is no "30K service". Even your owner's manual gives different
service schedules for different types of driving.

 

dingdingdingdingdingdingdingdingdingdingWARNINGWARNINGWARNINGWARNINGwhooo
oop!whoooooop!whooooooop!

He's in the wrong. And he's giving the "I'm insulted!" reaction to try
to hide that.

 

Yessir... Nothing like the shady guy trying to lay on a guilt trip!

<G>

JT

 

Modern stealerships routinely tell people that they need services like
this which the manufacturer does not suggest or endorse. It is a profit
booster for the shop, pure and simple.

It pisses me off that Honda and others don't crack down on the deceptive
sales tactics used. Dealer XYZ will say "we recommend a ______ at
30,000 miles to protect your car, shall we take care of that today".
The customer might think that the Honda service schedule says _______
needs to be done, but the fact is that the dealer is just trying to make
more money. Heck, sometimes the work then isn't even done. How would
you know if the power steering fluid actually got flushed?


John

 

ok, check this out:
http://www.obd-codes.com/trouble_codes/generic/p0300-random-multiple-cylinder-misfire-detected.php
the fact that you're registering misfire on all the individual cylinders
as well means it's highly unlikely to be any individual item like a plug
or injector. the shop should be fixing something that affects
everything like egr or a sensor. and they should do it under warranty.

speak to honda usa. that is not in the service specs - they're hosing you.

 

Or he feigns being insulted because he knows he's in the wrong - happens
all the time. Mostly he's trying to make the customer feel guilty/sorry
for him, don't play along, Kelly, business is business and it's your $$$.

IMHO you have a good car (I have an '03 Accord myself), but a crap dealer.

 

Amen, brother!

 

The worst of both worlds - a winning combo!

 

My car is home although it is not fixed. They said it is perfectly
safe to drive. I needed the car for a trip to the beach this weekend.
They wouldn't give me a loaner car for my trip. It's only a couple of
hundred miles from here, but I understand their policy.

I am supposed to take it back when I get back in a week and they will
provide me with a loaner car.

I took my husband's car in for service today. They came back & told me
that his back brakes needed to be done. His car has like 32K on it
and his brakes are much tighter than mine. I told them NO. We'll get
another opinion somewhere else.

I'm really disappointed in my experience & depressed about it. I
talked to a mechanic today who said that if the car is still under
warranty the best place to take the car is to the dealer. There are
other dealers around, but I believe they're a good 20 miles away & are
owned by the same person.

Today when I brought my husband's car in for service I told the service
advisor I wanted to know what was going on with my car. It took more
than 45 mins. to find anything out. I asked when I first arrived and
then 45 mins later when I went to ask again she told me she couldn't
get through to the person working on it that there phone was busy. She
said she would come find me when she knew something. I waited about 15
more mins before I went back over to ask again and then she told me
they had replaced the coil and were waiting for the car to cool off to
test again.

Still getting the misfire.

This might be picky, but when you have a 3 year old it makes a
difference. Their play area SUCKS. My old dealership had free sodas -
coke, diet coke, juice, milk, bottled water, donuts, bagels,
crackers/cheese, & cereal for customers. This place has free popcorn.
Waiting at this place for service is not fun. My daughter would
actually get excited about going to the car dealer like it was an
amusement park or something. Not anymore!! I guess I have been
spoiled.

 

Just for my 2 cents.

Take good notes with date, time and person that you talked with. This will
be very handy when all is said and done...

 

So where did this saga endup and what was the problem finally? Curious
minds want to know.