Question about Olympicare by Ethos - extended warranty provider

Discussion in 'General Motoring' started by Gern Blanston, Jan 10, 2004.

  1. I am about to bring my 2001 Odyssey in for what is potentially a covered
    claim. (My ATC light comes on even when on dry pavement at highway speed; my
    check engine light is remaining on intermittently.)

    After an initial call to one of the local Honda dealers (I am in Dallas, TX)
    I started already to feel how much of a runaround I will be facing with my
    $963 addition to my vehicle purchase.

    Looking at the fine print on my contract, I notice text that basically
    states that if you did not change your oil "every 5000 miles or 6 months,
    whichever comes first," the warranty can be voided, I am prompted to ask
    several questions (not just related to this point):

    1) It states that documentation must be provided of the oil change history.
    What if I did my own oil changes? Are they magically not valid? Can they
    really blow me off like that after having spent almost $1000?

    2) If I am unhappy with how my first attempted claim on this coverage goes,
    can I demand a refund for this extended warranty, and default back to the
    factory coverage that I have not yet used up?

    3) Does anyone here have any experience making a claim on this particular
    policy (mine has a $50/deductible) with their Honda vehicle? Does the
    company make it difficult to get a loaner car or a rental reimbursement? Do
    the symptoms I've described above look like something they will attempt not
    to cover?

    4) I was told that I would have to commit to paying for a potentially
    non-refundable service check, to officially diagnose the problem. Why, if I
    was to bring the car in for a diagnosis of a problem that was not being
    presented for potential warranty coverage, would I (I assume) not have to
    pay for such analysis and with the warranty context I do?

    Any bad experiences out there regarding Olympicare by Ethos?

    Thanks,

    G
     
    Gern Blanston, Jan 10, 2004
    #1
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