Update on 99 Civic Noise at idle....

I started a post about 2 weeks ago this is an update to that post. To
recap, I brought my 1999 Civic 74,000 miles to Pompano Honda. I had three
motor mounts replaced, timing belt, drive belts water pump and fuel
injection cleaning.

After 2 weeks and 5 trips (they tell me when it is convenient for them to
look at the car) they say they found the problem finally. The water pump
was not lubricated properly and they had to add a lubricant to the
radiator fluid. This is after they told me left and right it was the air
box, they replaced the gasket twice and reseated several times. Then they
recleaned the fuel injector thinking there was a stuck carbon. Then on
this last trip they decided to replace all the vacuum hoses, pcv valve and
other parts they didn’t mention. So after all this they discovered a
bulletin to which they will not show me nor will they give me the number
because it would be of no use to me because I don’t have access to the
Honda dealer line, ummmm ok.

So has anyone herd of having to lubricate a new water pump? Also if this
is the case would the 200 miles I put on the car have damaged it? They do
not feel inclined to replace the water pump unless I have a problem within
12,000 miles.

Needless to say right now the car is not making the loud Squeal (they
called it a whistle) noise.

Thanks in advance
Dennis

 

I'm not familiar with the service bulletin that you mentioned. But your
local library may have a subscription to the All Data database. This
database should have all of the service bulletins that are available for
your car. All Data does provide a free listing of the service bulletins,
http://www.alldata.com/TSB/24/992416AD.html (but without access to their
content). I didn't see any mention of water pumps though.

Sometimes you can get the service bulletin by putting in the number of the
service bulletin into the url for this site,
http://www.hondalac.com/service/Bulletins/x00-021e.pdf.

Eric

 

Eric,

Thank you for the reply. The service writer nor the manager will give me
the number. I told them I had full access to Alldata (I dont) but still I
wanted it to seem like I would be able to look this up. They say this is
not something that would show up at AllData it is for Honda dealers only
:-/

I dunno I think they F'd something up and didnt want to fix it but seeing
as I keep bringing it back and going higher up the chain they just fixed
what they messed up to shut me up, But thats just my mind running wild

 

The full technical bulletins are pretty much all available through EBSCO's
Auto Repair Reference Centre and I don't seem to see any TSB regarding water
pumps listed. The TSB's are categorized in the EBSCO database and under the
"Cooling, Water Pump, Drive Belts, Pulleys" section there is only one
bulletin listed and it refers to coolant leaks, nothing to do with water
pump for the 99 Civic.

 

OK so basically we are on the same page that the dealer may be lying about
this bullitin? Should I keep presuing this by going above the dealer or
just be happy the car isnt making the noise. My whole thing is Im driving
this car till the wheels fall off so to speak so I dont want some screw up
they did to run into a problem down the road...

 

OK interesting I did a search on google and came up with this
http://www.forparts.com/hon1.htm Right symptoms wrong car. Also what if
one of my hoses busts, am I going to have to try to track this stuff down
when I refill the radiator?

 

The Honda dealer should be able to get it for you if you need it. The part
number is given on that page. Use Honda's coolant and you should be ok
though.

Eric